Refund Policy
Effective Date: Jan 1st 2024
Thank you for choosing Flying Axe PK for your axe throwing adventure. To provide clarity on our refund process, please review our refund policy below:
Eligibility for Refunds:
- Refunds are applicable to cancellations made 48 hours or more before the scheduled booking time.
Non-Refundable Deposits:
- Group bookings of 10 or more participants may require a non-refundable deposit. This deposit amount is specified at the time of booking.
Late Cancellations:
- Cancellations made less than 48 hours before the scheduled booking time are non-refundable.
No-Show Policy:
- Participants who do not arrive for their scheduled session without prior notice will be considered a “no-show” and are non-refundable.
Refund Process:
- Refunds, when applicable, will be processed to the original payment method.
- Please allow 5-7 business days for the refund to reflect in your account.
Cancelled Sessions by the Venue:
- In the rare event that Flying Axe PK must cancel a session, guests will be offered the option to reschedule or receive a full refund.
Weather Conditions:
- The venue operates rain or shine, as axe throwing is an indoor activity.
- Refunds will not be provided due to weather conditions unless the venue closes unexpectedly.
Contacting Us:
- Refund requests must be submitted through the same platform used for booking or by contacting our reservations team.
- Please provide your booking details for efficient processing.